Privacy Policy

Privacy Policy

Review our privacy policy to learn about our commitment to your privacy. Privacy Statement

MINISO Canada has created this privacy statement to demonstrate our firm commitment to privacy. We collect certain types of information about the visitors and customers via this website (, you should fully understand our policies surrounding the collection and the use of information.

Please read our Privacy Policy carefully to get a clear understanding of how we collect, use, protect or otherwise handle your Personally Identifiable Information in accordance with our website.

1.       PERSONAL INFORMATION COLLECTED offers a variety of services that are collectively referred to as the “Service”. collects information from individuals who visit this website (“visitors”).

Some information Visitors provide through optional, voluntary submissions. These are voluntary submissions such as completing the “Contact Us” form, applying for a job opportunity, commenting on news, contests, and we may use your current location to help to find you the nearest store. We may also combine information you give us online with other information obtained from sources, transactions and communications. This may include, but is not limited to, data from online marketing, mobile marketing and direct mail. We may also combine this information with data that is publicly available and from other data we receive from reputable sources. This may include, but is not limited to, postal address updates and demographic data.  All data combined and stored with the online data is protected by this Privacy Policy.

MINISO Canada sometimes holds contests in which we ask for some contact information like the email address and phone number, the demographic information like the age, gender and location, and customized information like preferred products. In some case visitors may be asked to fill out a brief survey or upload a photo, which are not limited, to exchange for allowing such visitor to enter the contest. The customer’s contact information is also used to contact the visitor when necessary and to notify you if you are a winner. Visitors may opt-out of receiving future mailings; see the choice/opt-out section below. Demographic and profile data is also collected at our site. We use this data to tailor our visitor’s experience at our site, showing them content that we think they might be interested in, and displaying the content according to their preferences. Any contests will be subject to special rules which will be identified on this website.

As you navigate the website, we may also collect information through the use of commonly used information-gathering tools, such as cookies and web beacons. Website Navigational Information includes standard information from your web browser (such as browser type and browser language), your Internet Protocol (“IP”) address, and the actions you take on the website (such as the web pages viewed and the links clicked).

The tracking is not associated with individuals, as we do not track how many pages a specific visitor looks through. We use this information to find out which areas of our website visitors prefer based on the amount of traffic to those pages. This provides the basis how we arrange modify the content. 

It’s important to note that we allow third party behavioral tracking such as Google Analytics. However, we will not use individuals’ information but the aggregate information to improve our website and service, which is stated below.


MINISO Canada uses data about visitors to perform the services requested. For example, if you complete the “Contact Us” form on our site, MINISO Canada will use the information provided to contact you.

MINISO Canada may use the information we collect for marketing purposes.  

(A)    To personalize user’s experience and to allow us to deliver the type of content and product offerings in which you are most interested.

(B)    To improve our website in order to serve you better.

(C)    To improve service in responding to your customer service requests.

MINISO Canada and uses website navigational information to operate and improve the website content and optimize the website structure. We may also use website navigational information in combination with data about MINISO to provide personalized information. And we may share aggregate information about our visitors with advertisers, business partners, sponsors, and other third parties. For example, we might divide’s visitors into various age groups by percentage. This data is used to customize website content and advertising to deliver a better experience for our visitors. In no event will MINISO Canada share individual identifying information about such user with any third party except to provide products or services you have requested, when we have your permission, or under the following circumstances:

(A) We provide the information to trusted partners who work on behalf of or with MINISO Canada under confidentiality agreements. These companies may use your personal information to help MINISO Canada and to communicate with you about offers from MINISO Canada and and our marketing partners. However, these companies do not have any independent right to share this information. 

(B) We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights or defend against legal claims;

(C) We believe it is necessary to share information in order to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of MINISO Canada and terms of use, or as otherwise required by law;

(D) We transfer information about you if MINISO Canada and is acquired by or merged with another company. In this event, MINISO Canada and will notify you before information about you is transferred and becomes subject to a different Privacy Policy.



As stated above, MINISO Canada and uses commonly used information-gathering tools, such as cookies and web beacons, to collect information as you navigate the website (“Website Navigational Information”). This section describes the types of Website Navigational Information MINISO may collect and how MINISO Canada may use this information.

(A)    IP Addresses

An Internet Protocol (“IP”) address is a number that is automatically given to your computer when you browse the internet. We use your IP address to help diagnose problems with our server, and to administer our web site. Your IP address is used to gather broad demographic information.  MINISO Canada and collects IP addresses for the purpose of system administration and to provide aggregate data to advertisers about the volume of use on MINISO Canada and does not normally link IP addresses to anything personally identifiable, which means that your session will be logged, but you remain anonymous to us. We can and will use IP addresses to identify a user when we feel it is necessary to enforce compliance with our terms and conditions or to protect our service, site, visitors, or others. 

(B)     Cookies

We may place a text file called a “cookie” in the browser files of your computer. A cookie is a small data file that transfers to your hard drive for record keeping purposes when you visit them. We use cookies for several purposes, which allow us to understand and save user’s preferences for future visits, keep track of advertisements, update our site based on data such as the total number of visitors and pages viewed. Unless you choose to identify yourself to, either filling out your information such as registering with your email address and name, you remain anonymous to us.

You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser settings. Each browser varies, so review your browser’s Help menu to learn the correct way to modify your cookies. You do not need to have cookies turned on to use this website.


This site may contain links to other sites. For example, our social media networks or if you “click” on a linked News article, the “click” will take you off the site and onto other web sites. These third party sites have separate and independent privacy policies. We therefore have no responsibility or liability for the content and activities of these linked sites. Please remember whenever you give our information online, the information can be collected by unknown people. Nonetheless, we seek to protect the integrity of our site and welcome any feedback about these sites.

5.       SECURITY

This site has security measures in place to protect the loss, misuse and alteration of the information under our control. We exercise reasonable care in providing secure transmission of your information from your PC to our servers. Unfortunately, no computer security system can be 100% secure. Therefore, while we strive to protect your personal information, MINISO Canada and cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk. Once MINISO Canada and receive your transmission, MINISO Canada and will use reasonable efforts to ensure its security on our systems


6.       CHILDREN

MINISO Canada recognizes the importance of safeguarding the privacy of children and encourage parents to check and monitor their children’s use of online activities regularly. is not aimed at nor intended for children under the age of thirteen (13). If you are under the age of thirteen (13), please do not use this website and if you are over the age of thirteen (13) but under the age of majority in the province in which you reside, you should use this website only with the involvement and permission of a parent or legal guardian. We will never knowingly request personally identifiable information from anyone under the age of 13 without requesting parental consent. We do not specifically market to children under 13.


Visitors may opt-out of participating in certain interactive areas (such as the Contact Us form, commenting on news, or contests).


If you need to change or modify information that you previously provided, please send us your update at


Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive information you supply is encrypted via Secure Socket Layer (SSL) technology.

We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information unless we provide you with advance notice. This does not include website hosting partners and other parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others’ rights, property, or safety.

However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


In order to protect visitor’s data, we will take the following responsive action, should a data breach occur. We will notify the users via email within 2 business days, and we will notify the users via in site notification within 1 business day.


By using this site, you signify your agreement to MINISO Canada’s Privacy Policy. If you do not agree to this policy, please do not use our site. MINISO Canada and reserves the right to change this policy at any time. Please check the Privacy Policy periodically. 


If you have any questions about this Privacy Policy, the practices of this site, you can


Most recent amendment: August 2017

2017 MINISO Canada. All rights reserved.